Information on the EU Data Act

Below you will find an overview of the data that can be generated by vehicles manufactured by Daimler Truck AG (Fasanenweg 10, 70771 Leinfelden-Echterdingen) ("Daimler") and how it can be accessed.

The addressee of this information is the user within the meaning of Regulation (EU) 2023/2854 ("Data Act"), i.e. a natural or legal person that owns a connected product or to whom temporary rights to use that connected product have been contractually transferred, or that receives related services.

1. What is a connected product?
Daimler is a manufacturer of commercial vehicles in which a telematics unit is installed. However, the respective commercial vehicle ("Vehicle") only becomes a connected product within the meaning of the Data Act when the telematics unit is activated by the user. A Vehicle is activated via the My TruckPoint customer portal ("Portal"). Only when this happens the Vehicle is able to obtain, generate or collect data concerning its use or environment and to communicate product data via an electronic communications service, physical connection or on-device access.

2. To which vehicles does this information apply?
This information applies to all Daimler Vehicles placed on the market in the EU in which the telematics unit has been activated by the user.

3. Type, format, and estimated volume of product data that the connected product can generate
When using a Vehicle, different types of data are generated. The following categorization gives an overview of the type of product data, along with specific examples:

Interaction data:

  • Data describing the user's vehicle-related activities.
  • Examples: steering wheel angle, position of accelerator or brake pedal, condition of switches and buttons

Usage Data:

  • Data that describes the condition of the vehicle and its components when they are used.
  • Examples: geolocation, mileage, fuel consumption, power consumption, speed, oil temperature, closing status of doors or flaps, operating status of driver assistance systems, status of lights

Diagnostics:

  • Data that is generated by actively controlling the control units by an internal diagnostic device in the vehicle and is translated into Diagnostic Trouble Codes (DTCs) in the vehicle.

Environmental data:

  • Data that describes the environment of the vehicle (inside/outside).
  • Examples: radar sensors, distance to other vehicles, temperatures

The volume of data can vary depending on the equipment feature and powertrain (diesel or electric). This data scope also includes data points that require pre-processing in the Vehicle. The generally estimated volume of data generated in Daimler's connected products thus depends to a large extent on individual vehicle parameters (including, but not limited to, version, equipment, type of use, modifications, digital service bookings).

The product data described above is available in the following formats:

  • Protobuf (Protocol Buffers)
  • XML
  • JSON (Format for data delivery)

4.  Is a vehicle capable of generating data continuously and in real-time?
As soon as a telematics unit is installed in the Vehicle, the Vehicle is capable of accessing vehicle data and generating it continuously and in real-time.

Note: Data transmission may be affected by external circumstances, such as irregularities in mobile coverage. In addition, not all the data generated in the Vehicle is accessible to the telematics unit and therefore cannot be used from the outside.

5. Is a vehicle capable of storing data on-device or a remote server?
Data is stored by our Vehicles both in the Vehicle itself and sent to remote servers (so-called backends). The retention period of the collected data depends on the type of data and the use case.

Data collected in the Vehicle itself is processed and, where appropriate, stored in different ways and locations in the Vehicle:

  • Transient data: This data is processed only during the Vehicle's operating hours or to perform a specific function and is deleted afterwards. This data is processed directly in the Vehicle and is not stored permanently. In special cases (such as when malfunctions are detected), transient data is also stored permanently.
  • Stored data: Some control units (ECUs) contain data memories in which information about the Vehicle's condition, component stress, maintenance requirements or technical events and faults is temporarily or permanently stored or passed on to a remote server.

For the provision of digital services, data collected from Vehicles may be transferred to a Daimler server and, if necessary, is stored there. The data generated in the Vehicle is not fully transmitted and stored on the server. The data will only be transmitted and stored after activation of the telematics unit and, if applicable, after the user has given his consent to the data transmission. In this case, only the necessary volume of data is transmitted, for example for the provision of specific digital services. The storage period is regulated in the respective terms of use of digital services and may vary depending on the service.

6. How can users access, retrieve or, if necessary, erase the data?
Users can access the readily available data in the Portal via an interface in accordance with the requirements of the Data Act and, if necessary, delete it. User verification is carried out in the Portal. After accepting the required terms of use and/or the data access contract, users have the option of obtaining access data to the interface in the company administration section and activating the data package for the connected Vehicles independently. As a rule, the interface must be integrated into the user's existing systems. A detailed technical description for the integration can be found in the Portal. The technical means, particularly the intended interface, correspond to the current state of the art.

Daimler Truck AG
Status: September 2025